Welcome to ETA Travel, operated by Umbrella Net LLC, a private company providing professional eVisa processing assistance. By using this website or purchasing our services, you acknowledge and agree to be bound by our Terms and Conditions, Privacy Policy, Refund Policy, and all other applicable legal notices and disclaimers.

1. About Us

Our goal is to simplify the travel authorization process by offering expert assistance and personalized support. While travelers can apply independently through official government portals, we provide an alternative for those seeking professional guidance, detailed application reviews, and reliable customer care from start to finish.

2. Company Information

eta@visator.com

30 N Gould St Ste R Sheridan, WY 82801-6317 United States

3. Our Services

  • Professional review and preparation of travel authorization applications
  • Guidance on eligibility criteria and required documentation
  • Continuous customer support throughout the application process
  • Submission facilitation on behalf of the applicant

Important Notice: This website is not affiliated with or operated by any government agency. ETA Travel does not issue visas or travel authorizations. All application decisions, including approvals and refusals, are made solely by the relevant government authorities.

4. Delivery Policy

Upon receiving your application, our team immediately begins the review and processing procedure. While processing times may differ based on the relevant government authority, most applications are reviewed and finalized within five (5) business days. Once approved, your travel authorization will be delivered to the email address provided in your application as a downloadable PDF, which you can print or save for your records.

5. Currency of Transactions

All service fees displayed on this website are charged in British Pounds (GBP).

6. Declaration and User Responsibility

By submitting an application through our website, you confirm that all information provided is accurate, complete, and truthful to the best of your knowledge. Providing false or misleading details may result in application denial, refusal of entry, legal penalties, or travel restrictions imposed by the relevant authorities.

If you apply on behalf of another individual, you must have their full consent and authorization to do so. You are solely responsible for ensuring that all information submitted on their behalf is accurate and complete.

7. Refund Policy

Customers are eligible for a full refund if a request is submitted within 90 days of purchase. Once approved, refunds are processed within 2 business days. Requests submitted after the 90-day period may not be eligible.

To cancel or request a refund, please contact our customer support team. For full terms, please review our detailed Refund Policy page.

8. Recurring Billing Policy

We do not offer recurring billing or subscription services. All transactions made on this website are one-time purchases only.

9. Typographical Errors

In the event of a pricing or content error, we reserve the right to correct inaccuracies and cancel or refuse any orders placed at an incorrect price.

If a payment has already been processed for an erroneous transaction, a full refund will be issued for any overcharged amount.

10. External Links

This website may include links to third-party sites for your convenience. ETA Travel does not control, endorse, or assume responsibility for the content, policies, or practices of any external websites.

11. Copyright and Intellectual Property

All content, design elements, text, data, trademarks, and logos featured on this website are the exclusive intellectual property of Umbrella Net LLC, unless otherwise stated. These materials are protected under international copyright and intellectual property laws.

  • Unauthorized reproduction, copying, or commercial use is strictly prohibited.
  • Written permission is required for any use beyond personal or non-commercial purposes.
  • Requests for content use or licensing should be directed to our legal department.

12. Limitation of Liability

To the fullest extent permitted by law, Umbrella Net LLC shall not be held responsible for any indirect, incidental, or consequential damages that may arise from:

  • The use of, or inability to use, our website or services
  • Delays, interruptions, or errors in application processing
  • Decisions or actions taken by government authorities regarding travel authorizations

Some jurisdictions do not permit the exclusion of certain warranties or limitations of liability, in which case portions of this clause may not apply to you.

13. Personal Use Limitation

All materials, products, and services available on this website are intended solely for personal, non-commercial use. You may not reproduce, republish, distribute, transmit, or create derivative works from any content on this site without prior written consent from Umbrella Net LLC.

14. Warranty Disclaimer

This website and all its content are provided “as is”, without any warranties—express or implied. Umbrella Net LLC makes no guarantees regarding:

  • Continuous or error-free operation of the website
  • Correction of defects or technical issues
  • Protection against viruses, malware, or other harmful components
  • The accuracy, reliability, or completeness of any content

To the extent allowed by applicable law, all warranties—whether express or implied—are disclaimed, including but not limited to warranties of merchantability and fitness for a particular purpose.

15. Legal Form and Governing Law

By accessing this website or making a purchase, you enter into a legally binding agreement with Umbrella Net LLC. Any disputes arising from the use of this site or related transactions shall be governed by the laws of Belize, without regard to its conflict of law principles.

In the event of any legal proceedings, the prevailing party shall be entitled to recover reasonable attorney’s fees and associated legal costs.

16. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time, without prior notice. Continued use of this website after changes are made constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically, along with our Privacy Policy and Disclaimer, to stay informed of any updates.

Contact Us

If you have questions or concerns about these Terms & Conditions or our services, please reach out to our customer support team at: eta@visator.com